I am a quick thinking, adaptable, problem-solving software engineer and leader, with an extensive set of technical skills. I am looking to solve interesting problems with a great group of individuals.

Notable Achievements

  • Managed & developed 20+ platform integrations with outside vendors.

  • Managed the team that developed a common file format for customer conversions that helped reduce TTV (Time to Value) by 8+ months with 65% fewer defects than custom conversions.

  • Developed a custom solution for managing legal letter requests via web based portal to expedite litigation with DocuSign integration using .NET API, SQL Server and AngularJS.

  • Developed multiple system-of-record bridge ETL solutions in SSIS processing millions of records a day in small maintenance windows.

  • Developed an extensive integration with a middleware provider for a customer under strict time constraints that saved their business as they were now able to keep their largest customer.

Work Experience

Software Engineer, Team Lead
Genesys
October 2011 - Current
https://www.genesys.com/

I currently do engineering work on the PureConnect product in C++, but the majority of my time has been as a member of the ARM (Accounts Receivable Management) division, which develops the 'Latitude' and 'Collector' software, two products for first and third party creditors to manage and collect past due accounts.

  • Managed and worked extensively with the Professional Services development team to design and implement custom solutions for over three years.

  • Worked with peers and subordinates to help them understand product architecture, business requirements and how to implement a solution.

  • Worked directly with external and internal customers in all capacities, from design, to implementation, to troubleshooting.

  • Presented advanced workshops and training courses for external customers.

  • Produced deep-dive technical training screen casts for employees and partners.

  • Regularly involved in the interview and hiring process of new developers.

Skills

Extensive

  • C#
  • .NET (All Flavors)
  • SQL Server
  • RESTful APIs
  • Design
  • Troubleshooting
  • Communication

Experience With

  • C++
  • PCI
  • Go
  • CI/CD
  • Docker
  • AWS
  • Azure
  • Angular
  • React
  • TypeScript

Education

Bachelor of Science
Information Technology
Florida State University
2008 - 2010